Delivery and refunds
Our aim is to deliver your IPTV subscription promptly. Upon payment confirmation, you can expect to receive your subscription details and instructions within 30 minutes.
In exceptional cases, the delivery process may take up to 6 hours due to unforeseen technical or operational challenges.
We understand that situations may arise where a refund is necessary. The refund process is dependent on the payment method used during the purchase.
For refunds requested within a specific timeframe (e.g., 24 hours) after payment, the refund will be processed according to the payment method used. Please refer to the following estimated refund timeframes:
Credit/Debit Card: Refunds may take 3-5 business days to reflect in your account, depending on your financial institution.
PayPal: Refunds are typically processed within 24-48 hours.
Cryptocurrency: Refunds through cryptocurrency payments, once approved, are instant and will be returned to the wallet address provided during the initial transaction.
To initiate a refund, you will need to provide valid proof of the issue or concern you are facing with your IPTV subscription.
Our team will carefully review and approve the provided proof before proceeding with the refund process.
Once the refund request is approved, cryptocurrency refunds will be instantly processed to the provided wallet address.
We strive to provide a transparent and efficient refund process based on the payment method used. Please note that specific refund policies may apply, and it is recommended to review the detailed terms and conditions in our Refund Policy for further information.